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INDUSTRY EXPERIENCE

Three decades of consulting across hundreds of companies

Our industry experience

With over three decades of consulting experience, we have worked with hundreds of companies in a wide variety of industries so we can develop custom solutions for your company. 

Check out our industry expertise below, in our case studies or schedule a complementary introductory meeting. 

Our industry summary

Consumer package goods

As an executive for Clorox and having worked with global brands such as PepsiCo, Sara Lee, Hanes or  Clorox Tucker & Company is experienced at understanding the shopper journey, in-aisle experiences, promotion and packaging insights that impact brand loyalty and switching.   

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Financial services

Tucker & Company has extensive experience in customer insights and experience design for companies including American Express, Bank of America, Bank of New Zealand, Wells Fargo, GE Financial Services, JP Morgan Chase, Fundbox and a variety of insurance companies including AAA Insurance, Northwestern Mutual, the Equitable, Mutual of New York, Mutual of Omaha.

Manufacturing

Tucker & Company has broad experience in Voice-of-the-Customer insights and loyalty improvement for companies including Fletcher Challenge, Owens Corning, Weyerhauser, Bishop-Wisecarver and Gusmer Enterprises.

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Patient experience & healthcare

Tucker & Company has pre-COVID and post-COVID experience in Patient insights, experience improvements for a broad range of companies including Genentech/Roche, Hinds Hospice, Stanford University and McKesson.

Real estate & construction

Understanding the retail and commercial construction and real estate landscape and how to deliver digital solutions that build customer loyalty and accelerated business growth is a key skill of ours with companies including Reed Construction.

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Restaurant

Tucker & Company has café and customer experience insights and design experience for restaurant chains including Taco Bell.

Retail

Capturing and leveraging shopper insights for global retailers is a mission-critical part of any brand strategy and our experience at leading retailers in the home improvement, grocery and drugstore creates accelerated insights and improvements.

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Technology

Our deepest experience area includes new concept testing, experience assessment/design and Voice-of-the-Customer insights and improvement for global leaders including Microsoft, Oracle, DocuSign, Thomson Reuters, Pulse Secure, Cisco, Forescout Technologies and Primex.

CLIENT SUCCESS

Case study highlights

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Using the Voice of the Customer to Drive Revenue Growth 
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Customer Experience: "Moneyball Marketing"
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Digitizing and Monetizing the Customer Experience
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Get in touch

Book a 30-minute virtual meeting today and discover what Tucker & Company can do for you.

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